Streamline Care Quality Management & Achieve CQC Excellence
Most, if not all, social care providers want to improve the quality of their care and the services they deliver. They want to deliver excellent care to Service Users, maintain records showing complete and comprehensive regulator compliance, maintain CQC ratings at ‘Good’ or above, and, let’s not forget, grow the asset value of the company.
But achieving that is hard. Just getting through the day is hard in social care, so pushing forward positively can be a daunting prospect.
Support Exactly Where You Need It
As an expert in the care sector, Insequa can help you with your quality improvement projects.
We can help the planning, resourcing and execution of projects that:
● Help you deal with CQC Action Plan Requests and Warning Notices and Enforcement Notices
● Help you positively progress towards better CQC ratings
● Help you improve your customer experience
● Help you improve key areas of your business operations
Case Example
Initially, the owners of a residential care home aimed to improve their CQC rating by investing in ‘hotel services’ such as décor, catering, and gardens.
However, we advised them that the CQC inspection framework focuses more directly on the quality of care providedrather than these ‘hotel services’.
A detailed audit of care quality based on the CQC inspection framework identified areas needing improvement, including care planning processes, medication storage, person-centred care, and record-keeping.
The care home adjusted their investment and development plan to prioritise these areas that matter most to the CQC.
By focusing on the CQC’s priorities, the care home achieved an “Outstanding” rating in three out of the five Key Questions at their next inspection, a significant improvement from their previous ratings.
The case highlights the importance of aligning improvement efforts with the specific focus of the CQC inspection framework to achieve a higher rating.
Quality Care Packages
In addition to evidence compliance and tender writing services, we’ve created a set of quality care packages which we feel best support companies at various points during their journey from CQC guidance, CQC standards, CQC audits, to positive CQC ratings, and allow us to partner with you to deliver the best care possible.
All you need to get your new care venture set up and ready to go. We help you navigate the rules and regulations – CQC standards, CQC guidance, and CQC audits – taking care of essential paperwork, training and preparation for a strong start to a fantastic result. Starting from the fundamental standards of care to positive CQC rating.
Achieve excellence in care with our comprehensive compliance overview. Ongoing expert service measures and monitors care quality across key areas, providing constant feedback. Become compliance confident with an objective, incisive and effective program in accordance with CQC standards which delivers great value, fantastic results and a positive CQC rating
Grow your business using strategy informed by years of care sector experience. Whether looking outwards to new business and fresh markets or inwards at the positive changes you can make to your organisation, our targeted service positions your business for strong and safe growth.
When it comes to care businesses, we know what good looks like. The market is currently very active and you need to be smart about where you place your money. Our experts help you avoid trouble by recognising the strengths and exposing the weaknesses in care businesses for sale.
Things not going according to plan? We help care providers respond positively to damaging CQC inspection results and provide strategies to manage the fallout. Our proven turnaround package will soon have you back on track.
Before you put up the ‘For Sale’ sign maximise your asset’s value with our expert guidance. We help you plan and prepare so your business is in perfect shape for a seamless handover. That way everybody wins!
“Recently used Insequa with a number of Local Authority contract tendering and Mediline Home Care were successful in all the applied tenders. The service we received was excellent and David was very responsive and gave plots of support though the tendering process. Would highly recommend Insequa to others and will be using in the future for tenders.“
- Cassie Udale
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Get advice from our Social Care Experts
Let’s discuss how we can help you achieve your social care goals.
- Whether it’s winning contracts, ensuring
compliance, or planning for growth, our team
is here to understand your needs and provide
tailored solutions.
- Book a quick discovery call and take the first
step toward building outstanding care.
