Introducing Tilly, your PIR Manager
Talk to Tilly about your PIR, and let Tilly write it for you.
AI An AI-powered CQC compliance tool, built for adult social care providers.
Talk naturally about the care you deliver. Tilly turns the conversation into a clear, CQC-aligned PIR draft while you stay in control of every word and every piece of data.
Having personally trialled the system as an Operations Manager, I would strongly recommend Tilly to other health and social care providers.
See how Tilly turns your conversations into PIR drafts 1 min 48 sec
Why providers choose Tilly
Less PIR administration. Stronger evidence of excellent care.
Six practical outcomes for registered managers and leadership teams, from simple adoption and shared ownership to year-round improvement.
01 · Save time
Turn days of work into hours.
Tilly eliminates the traditional last-minute rush, drastically reducing the administrative burden on your managers.
02 · Show leadership
Demonstrate “Well-Led” evidence.
Tilly builds a continuous, evidence-based narrative of your good leadership, service improvements and reflective learning.
03 · Report with confidence
Clearer, lower-risk reporting.
Talk naturally and receive fast draft text in clear, compelling English. Tilly cross-references entries against required care protocols, flags possible errors, suggests safer alternatives and helps prevent accidental repetition of previous submissions.
04 · Lead proactively
Proactive oversight.
Tilly compiles team updates into real-time progress reports and gap analyses, showing leadership exactly where further evidence is needed.
05 · Make it easy
Easy for every manager to contribute.
Tilly’s simple, conversational approach makes CQC preparation easier to navigate. Managers can take ownership of their sections and contribute their knowledge and evidence directly.
06 · Improve year-round
Build evidence and improve throughout the year.
Regular updates help teams capture good practice, reflect on what is working and identify what needs further development—strengthening governance and quality improvement long before the PIR is due.
What Tilly produces
You have the conversation. Tilly writes the submission.
Tilly is the writing and evidence partner, not another complex product to learn. Speak or type, build coverage over time, then generate a clear draft that your team controls.
- A full written response for every qualitative section of the PIR
- CQC-aligned language and structure throughout
- Progress reports and gap analysis show where evidence needs strengthening
- You review every word before submission
01 Talk
Tilly interviews you about your service, asking the questions the PIR needs answered. Speak or type, whenever suits you, day or night.
02 Track
Team updates, policies and audits become structured evidence. Your dashboard shows progress across the service and where further evidence is needed.
03 Generate · Safe: Responding to Risk
Tilly writes the submission. You review every word.
Our service operates a zero-tolerance approach to abuse and neglect, with a culture of early escalation embedded across all staff. In March, a night support worker identified an unexpected change in a resident’s behaviour and escalated this to the on-call manager within the hour, demonstrating our commitment to proactive, person-centred risk management.
Written by Tilly · based on your conversationSee it in practice
A conversation becomes a stronger answer.
Tilly asks about the detail behind an improvement: what changed, why it mattered and what happened next. That context helps turn your everyday work into a clear PIR draft.
Tilly writes your PIR
Draft · Responsive
We listen to families and act on what they tell us. Our recent family survey showed some relatives did not feel informed about day-to-day life, so we introduced a secure online portal with photographs and a weekly update, alongside a monthly coffee morning to meet relatives in person in a more relaxed environment. When we surveyed again, 92% of families rated our communication as good or very good, and those who had felt anxious told us they now feel more involved. By measuring the result, we have closed the feedback loop and continue to use both routes to keep families informed.
Full product walkthrough
From conversation to written, CQC-ready draft.
Follow the full journey through setup, regular check-ins, evidence gathering and your finished PIR drafts.
Built by care sector specialists
Over 170 years’ combined experience in UK social care, including PIRs, mock CQC inspections, and managing providers. Tilly is shaped by that experience, not bolted on to it.
Trained on CQC frameworks
Tilly knows the qualitative questions and the language inspectors look for. It scores and structures as it writes.
Ready all year round
Quick check-ins build your evidence continuously, so the PIR window stops being a crisis.
Your data stays yours
Never used to train models, never shared, never visible to anyone outside your team. Insequa is Cyber Essentials Plus certified, so you can be assured that your data security is our priority.
Pricing
Help for the PIR in front of you. Or for the whole year.
Choose the option that fits where you are. One month of Tilly gets you through the PIR CQC has just asked for. A full year keeps your evidence up to date, so the next request is already answered.
One month, per location
Clock already ticking? CQC has emailed and the PIR is due in four weeks. Tilly helps you build the draft and check it before the deadline.
Start with one monthFull year, per location
Want to be ready before CQC asks? Unlimited use all year, so your PIR evidence builds as you go and the submission is never a scramble.
Start a full yearBoth options are per location. Prices exclude VAT.
Straight answers
Frequently asked questions
Questions care providers ask before using Tilly.
Tilly is an AI PIR manager from Insequa AI Solutions, built for CQC-registered adult social care providers in England. You talk to Tilly about your service, by voice or by typing, and Tilly turns the conversation into a draft Provider Information Return in CQC-aligned language, ready for your team to review before anything is submitted.
Tilly is for registered managers, owners and operations leads of CQC-registered adult social care services in England, including care homes and homecare agencies, whether you manage one location or many. Tilly was built by Insequa’s social care specialists, who know what CQC inspectors look for.
Tilly interviews you about your service, asking the questions the PIR needs answered. Team updates, policies and audits become structured evidence, and gap analysis shows where the evidence is thin. Tilly then writes a full response for every qualitative section of the PIR. Your team reviews every word before submission.
One month of Tilly costs £495 plus VAT per location, with no automatic renewal, for providers whose PIR request has already arrived. A full year costs £1,080 plus VAT per location, for providers who want to build their evidence all year round. You can watch the Tilly demo before you buy, with no sign-up needed.
No. CQC does not approve or endorse software or consultancy services, and Tilly makes no such claim. Tilly is built around CQC’s published PIR questions and quality statements, and your registered manager remains responsible for every answer. Tilly prepares the draft; your team reviews it and submits it to CQC yourselves.
Your data is held in your own encrypted environment, is never visible to other providers and is never used to train a shared AI model. Insequa is Cyber Essentials Plus certified and Tilly is UK GDPR compliant. You remain the data controller, and role-based access keeps control within your organisation.
Tilly, your PIR Manager
Useful AI should never cost you control.
Your own encrypted environment.
Your data is never shared with, or visible to, any other provider.
Never used to train AI.
What you tell Tilly stays in your workspace. It never feeds a shared model.
UK GDPR compliant.
You remain the data controller, and role-based access keeps your workspace yours.
Cyber Essentials Plus certified.
Insequa holds the UK government-backed standard for cyber security.
Ready to get started?
Talk to Tilly about your next PIR.
Get in touch to see how Tilly can write your next PIR for you, whether you manage one location or many.